Developing Managers

Spark Coaching & Training can also provide a wide variety of training and development for all levels of managers at organisational, team and individual levels. Below is a selection of some of the topics covered. These topics can be covered using a variety of different methods to suit the client.

Julia at Beech Day

Emotional Intelligence at Work (for staff and managers)
Train the Trainer: Professional trainer & Occasional trainer
Communication Skills
- deep listening
- excellence in questioning
- giving and receiving feedback
The Emotionally Intelligent Team
Foundation Certificate in Supervisory Skills (ILM accredited - 7 modules)
Emotional Intelligence in Sales
Facilitation Skills: (Introductory and advanced)
Career Development
Handling Difficult/Aggressive Behaviour
Managing Learning
Personal Effectiveness: Assertiveness
Mentoring Skills

Consultancy

Training Needs Analysis
Design and delivery of bespoke development programmes
Evaluation to ensure added value for maximum organisational benefits
360 degree feedback assessments

Marcel Proust QUote

Spark Coaching and Training Florence House 1 Lindale Avenue Heaton Bolton Lancashire BL1 5EF UK

t 01204 497 221 f 01204 497 001 m 07973 924 224 e julia@sparkcoachingandtraining.co.uk